Frequenty Asked Questions
What is the PHestivaL of Trees?
Where is the event held?
The festival is located at the Greater Philadelphia Expo, just minutes from Philadelphia.
When is the PHestivaL of trees?
Do you have to pay to enter the event?
Is there free parking available?
All parking at the event is FREE!
Do I have to purchase tickets for a specific day?
No. Just purchase as many tickets as you need (you will need a ticket per person per day that you plan on attending) and then come on the day/time that works best for you!
I purchased my tickets online. Now what?
Since you have purchased your tickets online, you get to SKIP THE LINE! Just print your tickets at home, bring them with you to the event. You may also show your tickets on your smartphone.
May I leave to run to my car and come back?
Yes, you may. When you leave, ask one of the attendants at the Entrance/Exit to stamp your hand so that you may come back in.
Do you have wheelchairs to rent at the event?
No. We do not provide wheelchairs at the event.
Will there be food?
There will be food at the event. The Expos's vendors will be open and selling items all day. There will also be vendors in our shopping village selling a variety of foods for consumption and gifting.
Is there an ATM at the event?
There is an ATM onsite at the event itself; however, most of the activities/vendors do accept credit cards.
Do you have any general tips for attending PHestivaL of Trees?
Purchase admission tickets in advance to save money and time.
Are pets allowed at the PHestivaL of Trees?
Pets are not allowed inside the Greater Philadelphia Expo. However, service animals specifically trained to aid a person with a disability are welcome.
What takes place in SantaLand?
Santa, Carousel, Train Ride, Carnival Games and Arts and Crafts
How much do SantaLand activities cost?
Trees and Gingerbread Houses
How/where do I purchase a tree or gingerbread house?
These items may be purchased at the Sales Booth (to the right when you walk in the main entrance) by paying with cash or credit card. Please note: There are no refunds on any of these items.
Can purchased trees be delivered?
Delivery can be coordinated for a Tuesday, December 1st drop off to a location in a 30 mile radius to the Greater Oaks Expo. The $100 fee for this service must be paid when purchasing the tree.
What happens when I purchase a gingerbread house?
You must take your gingerbread house with you when you leave the Greater Oaks Expo. Due to space constraints, we will not be able to hold gingerbread houses for future pick up for you. Please be prepared to take to your car right away.
What are the pick-up times for 7-foot trees, 4-foot trees and gingerbread houses?
If you are not having your 7-foot or 4-foot tree delivered, or if you bought a gingerbread house, you can pick up these items at the close of PHestivaL of Trees on Sunday, November 29, 2020 between 5 - 8 PM or November 30, 2020 between 10 AM – 5 PM .
PHestivaL of Trees and the Greater Philadelphia Expo center are not responsible for items left after these pick-up times. All remaining items will be donated to local charities.
When I pick up my tree, how is it packaged?
We will wrap the tree in the best way possible to fit it in your vehicle. We typically shrink wrap your tree very tightly, with all the ornaments and lights still attached. If you would rather take some of the ornaments off, you are welcome to bring some bags or boxes for you to package them. We do have tree boxes that we can put the bottom of your tree in; however, these boxes don’t fit in most vehicles. Make sure to bring rope or bungee cords when you pick up your tree, as we won’t have any on hand.
How can I be involved?
How do I sign up to be a sponsor of the event?
How do I sign up to decorate a tree or gingerbread house?
How do I sign up to volunteer at the event?
Volunteering at the Phestival of Trees is rewarding. Click here to submit an application.
How do I sign up to perform at the Festival of Trees next year?
Please contact the PHestivaL of Trees staff. Click here.
How do I sign up to be a vendor?
If you are interested in having a vendor booth the PHestivaL of Trees, please contact us.