Frequenty Asked Questions

General Questions

What is the PHestivaL of Trees?


PHestivaL of Trees is a three-day annual holiday-themed family event featuring uniquely decorated holiday trees and gingerbread houses, live entertainment, gift boutiques and Santa himself. All gathered to support worthy not for profit animal rescues and shelters.




Where is the event held?


The PHestivaL is located at Greater Philadelphia Expo Center, just minutes from Philadelphia. Greater Philadelphia Expo Center, 100 Station Avenue, Oaks PA 19456.




When is the PHestivaL of trees?


It’s the weekend after Thanksgiving (November 26th – 28th, 2021) Friday 10 AM – 8 PM (adult only 8 PM – 11 PM) Saturday 10 AM – 10 PM Sunday 10 AM – 5 PM




Do you have to pay to enter the event?


Yes. You can purchase tickets online and print them at home or show them on your phone at the door. All tickets must be purchased in advance. No person will be allowed entry without a verified ticket. $20 per person 13 & over $8 for children 12 & under Free for children 2 & under




Is there free parking available?


Yes, parking is available in the Greater Philadelphia Expo Center parking lot




I purchased my tickets online. Now what?


You can either print your ticket at home and bring to the event to show at the door, or you can show your digital ticket on your phone at the door. Please be sure to keep track of your ticket in email to show at the door.




Will there be food and drink at the event?


There will be some grab and go food sold at PHestivaL of Trees in addition to a beer garden for adults only.




Will there be animals from the rescues and shelters on-site?


Our rescue partners will bring animals for viewing and possible adoption.




Refund policy


PHestivaL of Trees is taking precautions to assure the event goes on as scheduled. If there should be something that is beyond our control and the event is totally canceled, refunds will be provided. Otherwise, since it is an event to raise funds for local animal shelters and rescues, all ticket sales are final and there is a no refund policy should the event be held.




Do I have to purchase tickets for a specific day?


Yes, you must purchase tickets for a specific day, Friday, Saturday, or Sunday in advance. You will not be permitted entry unless your ticket matches that day.




May I leave to run to my car and come back?


Yes, you may. When you leave, ask one of the attendants at the Entrance/Exit to stamp your hand so that you may come back in.




Do you have wheelchairs to rent at the event?


No. We do not provide wheelchairs at the event.




Is there an ATM at the event?


There is an ATM onsite at the event itself; however, most of the activities/vendors do accept credit cards.




Do you have any general tips for attending PHestivaL of Trees?


Tickets must be purchased in advance. Leave your coat in the car. (Although it is cold outside, it gets warm inside!) Masks are TBD Bring a shopping bag for any purchases or handouts. Coordinate a designated meeting spot in case you and your family/friends get separated. Don’t forget your camera. (There are many great opportunities to take your holiday greeting card picture at the event.) Be prepared to spend approximately two hours at the event.




Are there restrooms at the event?


Yes, there are restrooms at PHestivaL of Trees




Will the trees on display be for sale?


Yes, and all proceeds from the sale of each tree will be donated to the local animal rescues and shelters. All trees will be on sale on a first come first serve basis using cash or credit card. There are no refunds on any of these items. There are two ways to identify availability and purchase: • On-Site at the sales booth • PHestivaL of Trees website, www.phestivaloftrees.com/buy-a-tree The sale of the trees begins on Friday, November 26th at 10am and will continue through Monday November 29th at 10:00pm. Trees must be picked up from the Greater Philadelphia Expo Center on Monday November 29th and Tuesday November 30th, from 8:00 AM – 8:00 PM.




How do I get the Tree I have purchased?


Trees must be picked up at the Expo Center on Monday November 29th and Tuesday November 30th. Trees will be wrapped and ready to be transported with all decorations still on the tree. A large SUV, van, or truck is necessary for you to transport the tree to your location. A representative will be on hand to assist in loading. We will wrap the tree in the best way possible to fit it in your vehicle. We typically shrink wrap your tree very tightly, with all the ornaments and lights still attached. If you would rather take some of the ornaments off, you are welcome to bring some bags or boxes for you to package them. Make sure to bring rope or bungee cords when you pick up your tree, as we won’t have any on hand.




Are masks mandatory?


We will follow the state and township guidelines regarding masks and crowd limitations. We will update the requirements as the event draws closer.




Will there be entertainment?


There will be a stage with live performances for families and adults. Please see the event schedule that will be continuously updated as it gets closer to the event weekend.




Who are the animal rescue benefactors?


We currently have 6 returning rescue partners and we anticipate adding a few more for 2021. Please find our current partners here.




What activities are available for kids?


Besides the beautifully decorated trees and gingerbread houses, there will be live entertainment, arts and crafts, a carousel and a visit with Santa.




COVID-19 Statement


We have taken enhanced health and safety measures - for you, our other guests, and our crew members. You must follow all posted instructions while enjoying the event. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable. By attending the PHestivaL of Trees you voluntarily assume all risks related to exposure to COVID-19. Help keep each other safe and healthy.





How Can I be Involved?

How do I sign up to be a sponsor of the event?


PHestivaL of Trees could not happen without the generous support of our incredible sponsors and donors. We have a variety of sponsorship levels that include signage, a booth, event tickets, etc. Our goal is to create engagement opportunities for your brand or business. If you are interested in becoming a sponsor, please go to our sponsor page or contact BJ Zellers at bj@marketingbytke.com.




How do I sign up to decorate a tree or gingerbread house?


Please visit our decorator page for more information where you will find our guidelines for decoration.




How do I sign up to perform at the PHestivaL of Trees?


We would love to learn more about your talent! Please contact the PHestivaL of Trees staff. Click here.




How do I sign up to be a vendor?


If you are interested in engaging with over 10,000 attendees with a vendor booth at PHestivaL of Trees, please visit our vendor page and register now




How do I sign up to volunteer?


Our volunteers are critical to the success of our event. By donating your time and energy it will enable us to raise more funds for the animal rescues. Please visit our Volunteer Page and fill out an application.




How do I nominate an animal rescue to become a benefactor?


Applications will be accepted beginning this Spring. Please visit our Animal Rescue application page to register.